Upload and Download Speeds for Arris Tm1602g/115
| | 2011-May-19 1:48 am Consistent High download but depression upload speeds....cure?I just got a new Arris Docsis 3.0 modem and a new linksys E3200 router. I am on Boost-minus xxx/5 Download speed is ever 30mpbs but upload speed is ever 2mbps, like its clamped to that level, even at 2 in the morning. All signal quality measurements on the modem folio were nominal when they deputed the modem. What could exist the problem? |
| · actions · 2011-May-nineteen 1:48 am · | |
| | 2011-May-19 2:26 am remove linksys router and try once more. |
| · actions · 2011-May-xix 2:26 am · | |
| | 2011-May-xix 9:27 am Upload speed did not change with a motorola docsis 2 modem, a linksys wap54g, a loftier speed linkys e3200, or the new arris doc3 modem. The speed meter gets up to 2mbps upload and saturates there. |
| · actions · 2011-May-19 9:27 am · | |
| | 2011-May-19 9:35 am You're not very articulate about setup in the initial post. •are you connected wired or wirelessly? Merely some key information you need to always add in your posts (we're not listen-readers |
| · deportment · 2011-May-nineteen ix:35 am · | |
| | 2011-May-xx 12:37 am All speeds are wired speeds. I don't desire to bother connecting the pc to the modem straight considering the upload speed issue was ever nowadays with: Of course the download speed increased to 30mbps when using the linksys e3200. The PC has gigabyte ethernet and can send/receive fashion over 400 maybe even 700 megabit per sec to another PC on the network through the linksys. Diagnostics in the Intel control console say that the ethernet cable on the PC is fine, and I used the new cablevision in the arris box to connect linksys to arris. Tech support merely says "speeds vary" even though I make my measurements late at night. |
| · actions · 2011-May-20 12:37 am · | |
| frdrizzt | 2011-May-twenty 11:43 am You should "bother" connecting a PC straight to the modem, then contacting CV if it'due south still simply approx 2 Mpbs up. |
| · actions · 2011-May-xx 11:43 am · | |
| | 2011-May-20 12:09 pm Well, since you can't "bother" to do some of things we ask, so nosotros can't further troubleshoot your setup, and pinpoint the issue. Your pick. |
| · actions · 2011-May-20 12:09 pm · | |
| | 2011-May-21 ii:33 am Basically the suggestions I am getting here are just similar the blanket advice to reinstall windows when there are diddled lcd pixels on the monitor. That's why I said "bother" How nearly a little disquisitional thinking. Why would hooking up the pc to the modem straight better anything? What outcome could reside in the PC that would clench the upload speed to the basic cablevision service tier (non-boost) Is there anyway to go into the Arris logs? |
| · deportment · 2011-May-21 2:33 am · | |
| | 2011-May-21 3:36 am So y'all've done the above, but still have not completed the process of elimination: •you haven't changed the cable betwixt router and modem the router exist an event with your connectivity Nosotros don't know where the culprit lies, and so unless y'all've tried everything, yous may be stuck with your 2mbit upload speeds. Accept a prissy day. P.S. - changing your LAN speed from 100mbit to 1gbit wouldn't change your speed on the WAN speed; gigabit speeds is for your internal network, only. [edit: try »192.168.two.1 or »192.168.100.1 for your modem] |
| · actions · 2011-May-21 3:36 am · | |
| frdrizzt | 2011-May-21 ten:54 am Basically the suggestions I am getting here are just like the blanket communication to reinstall windows when at that place are blown lcd pixels on the monitor. That'southward why I said "bother" How about a little critical thinking. There'south a ton of things y'all can do, but if you'd rather skip a simple 2-minute pace and do stuff on your ain, then go alee and practice your own poor troubleshooting. Cablevision won't be able to assist you lot if you don't bypass your router or let them bypass your router, for good reason. And your analogy is a horrible one, but get ahead and call up it's relevant. Even if it makes no difference, y'all are not correct for skipping that step, equally information technology's terrible troubleshooting procedure. I guarantee you have already spent more than time justifying why you should not practise it than it would accept taken to simply practise information technology. |
| · actions · 2011-May-21 x:54 am · | |
| cablewizzard | 2011-May-21 ane:49 pm Something is difficult-limiting your upstream to 2 Mbps, and I for one believe that you lot've tried plenty hardware combinations, i of them SHOULD have shown some variation (up or downwardly). That leaves a configuration mistake on the CMTS as a possible (while unlikely) cause - non necessarily the modem. Please post in the Direct forum, have them poll your modem and verify for configured speeds directly in the modem. Echo what you've told us here, and ask if they tin can accept someone cheque out the CMTS configuration if the modem shows nothing suspicious. Possibilities include a mismatch of flare-up parameters or speeds for the DOCSIS service-grade your upstream is defined with. |
| · deportment · 2011-May-21 1:49 pm · | |
| | 2011-May-21 ten:57 pm Thanks for the advice. Cable vision direct says "speeds vary" but said I could call. The last fourth dimension I called they brought the Arris modem. I think there is a bad line or node and they are placating me. Only if the line is bad so download normally suffers. As for cables I used 2 different cables between modem and router, old one for morola, new one for the arris. So cabling from pc to router is modem is OK, the pc-router segment beingness checked by Intel commuter diagnostics. |
| · deportment · 2011-May-21 x:57 pm · | |
| | 2011-May-22 1:55 pm It sounds to me like a CMTS result likewise, one I've been through. My LI BOOST was originally incorrectly configured, leaving my upstream at 2mbps (standard OOL) instead of the 5mbps that Heave should've yielded. The Arris TM804(G) modem is capable of binding 4 upstream channels and is in no way limited to 2mbps. Heck, my one-time DOCSIS 2 modems can all do more 2mbps. Heave was originally a DOCSIS two tier. Your trouble is non in the cable modem, and I wouldn't exist surprised if cablewizzard turns out to be right. Lastly, your mental attitude is a footling defective. You're asking a forum of people for support because you were unable to go that support on your own. If you've taken that stride, have some patience and follow along, sometimes simply for courtesy'south sake. Otherwise, you lot come off as an impudent child. The official OOL Support forum would be a skilful place to have this issue if the answers on the telephone accept been unsatisfactory. Expert luck, -- |
| · actions · 2011-May-22 one:55 pm · | |
| | 2011-May-23 1:09 am Time is valuable. Some of the advice I got here was really non worthwhile. Merely most of it was nifty. Wasting time then I can get more than bad communication or no respond is something I avert. If thats being impudent, too bad. Everyone had a adventure to non answer at all instead of making remarks of a personal nature. |
| · actions · 2011-May-23 ane:09 am · | |
| TheWiseGuy ane edit | 2011-May-23 6:43 am There is a Direct Forum here »Optimum Directly You lot would demand to register, which is complimentary, to apply the forum. It is what cablewizzard and StreetSpirit are recommending and would be much more probable to get you someone that did non simply say speeds vary, in this example. |
| · actions · 2011-May-23 6:43 am · | |
| | 2011-May-23 7:01 pm I've seen a lot of time wasted in this forum by people making assumptions virtually what the trouble could or could not exist. From "network engineers" insisting it was non their setup, and then people wondering what is incorrect with optimum considering their speakers did non buzz with verizon (turned out to exist a loose speaker plug). I would not consider connecting a reckoner directly to the modem too cumbersome to try - just be certain - before escalating through CV. It would have taken less time than your last forum answer, and you could confidently become to CV and inquire for assist in resolving the problem. A microsoft engineer goes to the firing range. He takes ii shots, and calls down to the spotter, who signals "cypher". Takes ii more than shots. Spotter notwithstanding signals aught. So he puts is finger over the butt, pulls the trigger, and blows his finger off. He confidently calls down to the sentry, "nix wrong on this end - it must be something on your finish." |
| · actions · 2011-May-23 7:01 pm · | |
| cOOLguy | 2011-May-28 three:twoscore am Ok I was wrong. Initially, there was logged package loss for wrt54g/motorola combination, due to a bad line, according to the tech. They brought an Arris with superior specifications and frequency agility instead of running new drops, merely the upload speed did not improve with the wrt54g--Im non certain why. When I bought a E3200 with a much faster proceseor and hooked it up to the Arris, the upload speed even so sucked. After checking out all the cables and getting a expert Signal/Noise ratio from the phone tech, I had to await at the router before taking advantage of their offering to come a 2d time. Information technology turns out that if QoS is enabled, the E3200 V1.00.00 firmware reduces upload speed past 70-fourscore%. This is truthful fifty-fifty at that place is no QoS traffic at all. Either thats a bug or a bad implementation of QoS. So, in retrospect, if I had bypassed the router, I would take saved a footling time.....not much because finding the QoS consequence took alot of time. Finally in doing some enquiry I found out that the E3200 tin can increase ethernet bandwidth by using a feature called cut through forwarding. Basically, when this feature is enabled, the switch does non bother to check an ethernet frame for errors and will pass on a bad frame--fifty-fifty to the modem. And then it makes fifty-fifty more sense to bypass a E-serial router when troubleshooting. |
| · actions · 2011-May-28 3:40 am · |
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Source: https://www.dslreports.com/forum/r25880764-Consistent-High-download-but-low-upload-speeds-cure
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