I Was Supposed to Be Wearing Red Gloves but My Printer Got Jammed Again

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HP DeskJet 2540 Printers - Attention Light Blinks (Paper Jam)

This document is for HP Deskjet 2546B, 2540, 2541, 2542, 2543, 2544, 2547, 2548, 2549, Deskjet Ink Advantage 2545, 2546, and 2548 All-in-One printers.

During press, the printer stops, and the Attention light blinks. A blinking Attending light indicates that paper might exist jammed inside the printer.

note:

Paper jams can exist existent or false. The printer might report a paper jam fifty-fifty when there is no jammed paper. The post-obit steps utilize to both existent and false paper jams.

Figure : The Attention light blinks

Video overview

The following video demonstrates how to clear a paper jam.

annotation:

This video shows the HP DeskJet 2540 printer, but the steps are the aforementioned for your printer.

Step i: Articulate jammed paper from the printer

Newspaper jams can occur in multiple areas of the printer. If y'all cannot find the paper jam in i surface area, go along to the side by side expanse until the jam is located.

You demand a flashlight to complete some of these steps.

Figure : Flashlight

Clear the paper jam from the input tray

Remove any jammed paper that is accessible from the input tray.

1. Pull the paper gently out of theinput tray to remove the paper jam.

   

2. Gently remove any jammed paper and $.25 of torn paper from the tray. To avoid fierce any whole sheets of paper, pull the newspaper with both easily.

   notation:

   Use a flashlight to thoroughly bank check for torn pieces of newspaper that might remain inside the tray. If whatever torn pieces of paper remain inside the printer, more jams are likely to occur.

Endeavor to print, if the result persists, check for jammed paper in another surface area of the printer.

Articulate the paper jam from the output tray

Remove whatever loose or jammed newspaper that is accessible from the output tray.

1. Locate the output tray in the front of the printer.

2. Gently remove any jammed paper and bits of torn paper from the tray. To avert violent any whole sheets of paper, pull the paper with both hands.

   

   notation:

   Employ a flashlight to thoroughly check for torn pieces of paper that might remain inside the tray. If any torn pieces of newspaper remain inside the printer, more jams are likely to occur.

Try to print, if the result persists, check for jammed newspaper in some other surface area of the printer.

Articulate jammed paper from the ink cartridge admission area

Remove any jammed paper from the paper path and ink cartridge admission expanse inside the printer.

1. Press the Power button to turn off the printer if it is not off already.

2. Disconnect the power string from the rear of the printer if information technology is non disconnected already.

   warning:

   Yous must disconnect the power string before reaching within the HP printer to avoid risk of injuries or electric shock.

3. Open the ink cartridge access door.

   

4. Gently remove any jammed newspaper from inside the printer.

   

5. Shut the ink cartridge admission door.

Effort to impress, if the issue persists, bank check for jammed paper in some other area of the printer.

Clear the paper jam from underneath the printer

Remove any jammed paper from underneath the printer.

1. Disconnect the USB cablevision from the rear of the printer.

2. Turn the printer then that yous can access its underside (base).

   circumspection:

   Earlier turning the printer, use your manus to secure the scanner lid.

3. Press in the tabs on either side of the cleanout door to open information technology.

   

4. Gently remove whatever jammed paper from inside the printer.

   note:

   Employ a flashlight to thoroughly bank check for torn pieces of paper that might remain inside the printer. If any torn pieces of paper remain inside the printer, more jams are likely to occur.

   

5. Reattach the cleanout door. Gently push the door forwards until it snaps into place.

   

6. Plow the printer over to its normal position.

7. Open the ink cartridge admission door, and so expect within the printer for whatever loose objects that might have shifted when the printer was turned over. Remove any loose objects found.

8. Shut the ink cartridge access door.

9. Reconnect the ability cord to the rear of the printer.

10. Press the Power push button to turn on the printer.

Try to print, if the effect persists, bank check for jammed paper in another area of the printer.

Clear any droppings from the trays

Clear any loose newspaper, debris, or foreign objects from the trays.

1. Turn off the printer.

2. Disconnect the USB cable from the rear of the printer.

3. Disconnect the power string from the rear of the printer.

   warning:

   You must disconnect the power cord earlier y'all reach within the HP printer to avoid take chances of injuries or electric shock.

4. Remove whatsoever loose sheets of paper from the input tray.

5. Tilt the printer on its back, and so use your fingers to move the pick machinery from inside the input tray.

   Debris or foreign objects might fall out of the printer.

   

6. Render the printer to its normal position.

If y'all have checked and removed any jammed paper from each printer area and the fault persists, go along to the next pace.

Stride 2: Brand sure the carriage can motion freely

Brand sure the carriage moves freely across the width of the printer.

1. Plow on the printer, if it is not already on.

2. Open up the ink cartridge admission door.

   

3. Await until the carriage is idle and silent before y'all continue.

4. With the printer turned on, disconnect the power cord from the rear of the printer.

   warning:

   You must unplug the power cord to move the carriage past hand and reset the paper feed mechanism without the take chances of electric shock.

5. Check for whatever paper or objects that might be restricting the carriage, and and then remove whatever paper or objects that yous discover.

   circumspection:

   If the paper tears when you remove it from the rollers, bank check the rollers and wheels for torn pieces of paper that might remain inside the printer. If pieces of paper remain in the printer, more newspaper jams can occur.

6. Reach inside the printer through the ink cartridge access door, then manually motility the railroad vehicle.

   • If the carriage is stuck on the right side of the printer, move the wagon to the left side of the printer.

   • If the carriage is stuck on the left side of the printer, move the wagon to the right side of the printer.

   • If the railroad vehicle is stuck in the centre of the printer, move the carriage to the right side of the printer.

7. Remove any loose paper or obstructions found.

8. Brand sure the carriage can movement freely across the width of the printer. Firmly push the carriage to the left side of the printer, and and so to the right side.

9. Open the ink cartridge access door.

   

10. Reconnect the power cord to the rear of the printer, and and then turn on the printer.

Try to print. If the mistake persists, continue to the side by side pace.

Footstep 3: Clean ink smears

Cleaning ink smears can assistance clear newspaper jams and optimize print quality.

1. Load newspaper into the input tray.

2. Press and hold the Ability push button, printing the Cancel button three times, press the Get-go Copy Color push button eight times, and and so release the Ability button.

   The printer feeds one page slowly. The printer might make some noise for approximately i minute. Look until the page is out of the printer before yous remove information technology.

Attempt to print. If the error persists, continue to the next stride.

Pace 4: Make clean the rollers

Cleaning the printer'south paper feed rollers with an automatic utility can help clear paper jams.

1. Remove newspaper from the input tray.

2. Press and hold the Power button, printing the Cancel push button iii times, press the Commencement Copy Color button seven times, and then release the Power push.

   The printer makes noise for approximately one minute. Await until the printer stops making noises before you continue.

3. Load newspaper into the input tray.

Try to impress. If the mistake persists, go on to the next pace.

Step 5: Manually clean the paper feed rollers

Dust, newspaper fiber, and other debris might accumulate on the paper feed rollers and cause paper jams and paper feed issues. Clean the rollers inside the printer, and and then try to print again.

1. Plow off the printer, and then disconnect the power cord.

   alert:

   Disconnect the power cord before reaching inside the printer to avert risk of injuries or electrical stupor.

2. Raise the input tray.

   

3. Expect downwards through the open input tray and observe the gray paper option rollers. You might demand a flashlight to illuminate the expanse.

   

4. Lightly dampen a lint-free cloth with distilled water, then squeeze whatsoever excess liquid from the cloth.

5. Press the material against the rollers and rotate them upward with your fingers. Apply a moderate amount of force per unit area to remove grit or dirt buildup.

6. Permit the rollers to dry completely (approximately x minutes).

7. Reconnect the ability cord and whatsoever cables to the rear of the printer, and then plough on the printer.

Try to print. If the effect persists, continue to the next footstep.

Step vi: Reset the printer

Sometimes, the printer can display an fault message even subsequently the consequence has been resolved. Reset the printer to clear the error.

1. With the printer turned on, disconnect the power cord from the printer.

2. Unplug the power cord from the ability source.

3. Await 60 seconds.

4. Reconnect the power cord to a wall outlet and to the printer.

   notation:

   HP recommends plugging the printer straight into a wall outlet.

Try to print. If the mistake persists, continue to the adjacent step.

Step 7: Service the printer

Service or supersede your HP product if the issue persists later on completing all the preceding steps.

Get to Contact HP Customer Support to schedule a production repair or replacement. If yous are in Asia Pacific, you will be directed to a local service center in your area.

To ostend your warranty status, go to HP Production Warranty Bank check. Repair fees might apply for out-of-warranty products.

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Source: https://support.hp.com/id-en/document/c03845392